The project started by defining the needs
The students started to solve the challenge by creating a survey about the practice of internships in the client's organisation. The questionnaire was answered by former interns and employees. The students analysed the results of the survey and found that there was room for improvement in the smooth running of the placements. As a solution to this challenge, the student group decided to design a new tool to support the internship induction process, which would become an internal guide for the client organisation. The guide included a ready-made basis for a welcome letter, checklists for the trainee and the trainee's induction, and supporting questions for an interim interview. The aim of the guide was also to support the trainee's independent induction.
Staying connected as needed
Throughout the project, the students kept in touch with the client via email and Teams. During these contacts, the students asked the sponsor for feedback and advice, and the sponsor was pleased with the students' interest and willingness to cooperate. The sponsor was also pleased that the students were social work students, as he himself had a nursing background and valued multidisciplinarity. He saw the students' knowledge and perspective as useful in developing the induction process.
At the end of the project, the students handed over an induction guide to the client, which has already been used in everyday life!
"We have found the manual to be very helpful and it made our implementation process efficient and solid", says unit manager Anne Nurro.
Project skills are also part of Nurro's everyday life
As a unit manager, Nurro's own everyday life includes a lot of project work and he sees project skills as a key factor in his future working life. Nurro is a nurse by training and sees that nursing, like other fields, requires a wide range of skills for working life.
"Even simple business development projects can easily go astray if the process and time management are not carefully planned or if the timetable is not followed," says Nurro. She also stresses that nursing requires self-development and openness to new things in order to operate in an ever-changing environment.
"Digitalisation, for example, is very important and is becoming more and more important in the nursing sector. Developing the digital skills of our clients is an important part of the rehabilitation pathway. Rehabilitation pathways are individualised and service design tools are used a lot in our work. In order to provide the right solutions for the client, we need to listen and respond to their individual needs," says Nurro.
"In a working environment that is constantly changing, agility and the ability to take on new things are also important qualities for the employees," Nurro concludes.
